716 Mobile IV, LLC - Terms & Conditions

Deposit & Billing:

All prices are advertised "per-person".

We require a valid credit card to be placed on file and charge a $25 reservation fee (deposit) per person. The reservation fee will be applied toward your scheduled appointment and any remaining balance will be charged to the card on file on the day of the appointment. For same day appointments or appointments made within 24 hours of the scheduled time, the card on file will be charged for the full amount after booking. Any additional services or add-ons will be charged to the card on file shortly after your appointment is completed. For appointments scheduled greater than 24 hours from the scheduled appointment time, the payment form on file will be charged up to 24 hours before your appointment time. Services will not be rendered if your final balance is outstanding.

In the event of a customer credit/debit card chargeback, 716 Mobile IV, LLC reserves the right to pursue reimbursement for any/all services rendered and/or fees related to canceled appointments. Failure to pay for services rendered or late cancellation fees may result in collections action against you.

Cancellation:

If the appointment is canceled within 24 hours of the scheduled appointment time, the $25 reservation fee will be forfeited.

If the appointment is canceled within 2 hours of the scheduled appointment, the card on file will be charged for the entire appointment fee.

If, after the arrival of the 716 Mobile IV Nurse at the requested appointment location, the participant/client makes the decision to cease, interrupt, end the infusion early, or otherwise refuse the booked IV therapy service, there will be no refunds or vouchers and/or coupons for a future service.

Service Location:

Our primary coverage areas include the following towns/cities: Buffalo, Kenmore, Tonawanda, Grand Island, Amherst, Williamsville, Clarence, Cheektowaga, Depew, Lancaster, West Seneca, Lackawanna, Blasdell, Hamburg, and Orchard Park. For appointments in these towns/cities, there is no additional fee for travel to the appointment. Towns/Cities that are not listed are subject to our Travel Fee of $50 to $100, depending on location of appointment. When booking, please be aware that this charge will automatically be applied to your service total, at the discretion of 716 Mobile IV, LLC. Additionally, 716 Mobile IV, LLC reserves the right to cancel/reschedule your appointment if we can not adequately allocate staff to our non-standard service area(s).

Booking & Appointment Availability:

When booking an appointment online that is within 3 hours of the booking time, 716 Mobile IV reserves the right to modify your appointment time within the day depending on the location and availability of our staff. This also applies for bookings that are reserved outside normal business hours (ie. overnight) for appointments booked for the following day. Depending on staff availability, an appointment that is booked during “off-hours” for an early morning appointment slot may be adjusted as 716 Mobile IV sees it necessary in order to accommodate that appointment. Not all same-day appointments will be able to be satisfied, despite what same-day availability shows online. It is up to the discretion of 716 Mobile IV as to whether or not a same-day appointment can be accommodated.

Please allow your Nurse a 30-minute window to arrive at your appointment (15 minutes before or after your scheduled time). This will allow for slight fluctuations in travel time, etc.

Guarantees of Service:

Due to the nature of IV Hydration and Vitamin Therapy Services, there is no guarantee of the success of the services made available by 716 Mobile IV, LLC.

Only those aged 18 and over can receive services from 716 Mobile IV. In certain instances, prior health concerns or conditions may disqualify you from receiving IV Therapy or certain medications and/or vitamin supplements. When signing up for an appointment, you’ll see a list of the potentially disqualifying health conditions. Please call to discuss your conditions if a listed condition applies to you.

At 716 Mobile IV, LLC, our goal is to provide top-notch services to our clients by utilizing highly skilled nurses who possess expertise in IV administration. However, we cannot guarantee the success of our services due to the unique conditions and individual presentations of each client. In instances such as, but not limited to, significant dehydration, illness, or difficult vascular access, the nurse may not be able to establish the IV. In the event the nurse is able to establish IV access, 716 Mobile IV, LLC will refund the full amount paid for the appointment to the original payment form. For group appointments, the successful services will be charged at the "per-person" rate, and any necessary refund will be issued accordingly.

All clients and patrons of 716 Mobile IV, LLC are required to submit their appointment requests via our online booking system. All pertinent medical history entered into the booking form will be used to determine medical eligibility for the requested service. If, while the nurse completes their pre-screening for service eligibility, it is discovered that the client failed to disclose a medical condition, has taken a disqualifying medication, or has booked a service for someone other than was listed on the initial booking request, 716 Mobile IV, LLC may refuse the appointment, as the medical director deems appropriate, and the client/payor is subject to the entire appointment fee. No refund or voucher will be available.

Acknowledgment of the 716 Mobile IV Terms & Conditions

716 Mobile IV, LLC reserves the right to modify/change these terms and conditions at any time.

By booking an appointment and/or making a purchase with 716 Mobile IV, LLC, you agree to the above Terms & Conditions of 716 Mobile IV, LLC.

Additional Terms & Conditions for the 2023 Black Friday and Cyber Monday Sale.

Free Vitamin Sale Additional Terms: Upon the conclusion of the Black Friday & Cyber Monday Sale, you will receive a unique booking code to use as your voucher when booking your appointment. This code must be input into the form when booking your appointment to receive credit for your sale voucher. Do not share your code. Codes are unique and can only be used once. Retain a copy of your purchase email for your records. The 2023 Black Friday & Cyber Monday voucher codes are valid for 6 months, beginning on December 1st, 2023, and valid through June 1st, 2024. 716 Mobile IV Standard Terms & Conditions Apply. (Visit https://www.716mobileiv.com/terms-conditions to view.) Additional Terms and Conditions apply for our Black Friday & Cyber Monday Sale Purchases. Voucher codes are non-transferable, non-refundable, and non-redeemable for cash. Use of vouchers on prior service is excluded. Vouchers may only be used for the following services: Basic Hydration, Hangover Cure, 716 Elevate, Immunity Booster, or Migraine Relief IV Services. Each service includes a 1-liter bag of normal saline with standard dosing of listed ingredients; additional fluid and available options can be added for an additional fee at the time of booking. Travel to the locations in our standard service areas is included. Service and travel outside of the listed coverage area are not included or guaranteed and are subject to an additional travel fee. The voucher code can be used beginning December 1, 2023, and expires on June 1, 2024. Availability for appointments varies and is subject to nurse availability. Service is not guaranteed for any specific day or time. Limit of two (2) voucher codes per customer.

Semaglutide Sale Additional Terms: By purchasing, you will be eligible to receive 50% off the first month’s cost of the Semaglutide Program. The consultation fee will be applied to the cost of the first month. Upon purchase, you will receive a confirmation of purchase email. Please retain it for your records. This purchase entitles the purchaser to a medical consultation by the 716 Mobile IV provider to determine eligibility for the 716 Mobile IV Semaglutide Program. A 716 Mobile IV representative will reach out 1 to 2 business days after the purchase is made to go over the preliminary requirements of the program and schedule the consultation with the medical provider.

Standard 716 Mobile IV Terms & Conditions Apply. (Visit https://www.716mobileiv.com/terms-conditions to view.) Not all will qualify. Prior sales are excluded. The consultation fee will be applied toward the first month’s cost of the Semaglutide Program. The Semaglutide Program has a 3-month minimum commitment. The normal cost of the Semaglutide Program is $1,350 (paid monthly at $450/month). If the Semaglutide Consultation is purchased during the 2023 Black Friday & Cyber Monday Sale, the cost will be $1,125 (Charged as follows: Month 1: $175 (includes 50% OFF month 1, plus Consultation Credit), Month 2: $450, Month 3: $450). In the event the 716 Mobile IV provider deems you are not eligible for the 716 Mobile IV Semaglutide Program, you may request a refund of the consultation fee by emailing info@716mobileiv.com. Include your name and email if different from the email used to purchase the consultation. Refund requests must be made within 30 days of the program denial notification email and will take 7 to 10 business days to process. If the purchaser is deemed eligible for the program but does not participate in the program, no refund will be made available. For additional information about the Semaglutide Program, please visit https://www.716mobileiv.com/weight-loss.

By booking an appointment and/or making a purchase with 716 Mobile IV, LLC, you agree to the above Additional 2023 Black Friday & Cyber Monday Sales Terms & Conditions of 716 Mobile IV, LLC.